12th Birthday Sale - Terms & Conditions

Terms & Conditions:

Granite Lane – 12th Birthday Sale Promotion

Terms & Conditions

Promotion Period

The Granite Lane April Birthday Sale runs from 1 April 2026 to 30th April 2026 (inclusive). Sale pricing applies only within this promotional period.

Promotional Offer

Discounts apply to selected full-priced items during the promotional period. Specific discount rates will be as advertised in-store or online.

Exclusions

The following brands and product categories are excluded from all Birthday Sale promotions:

  • Artwork - prints and canvas
  • Sketch - all products 
  • Tolv - all products 
  • Ethnicraft - all products 
  • Baya Rugs
  • Books
  • LED Mirrors
  • Clearance, outlet, or already discounted items

No additional discounts will be applied to the above items.

Discount Application

  • Discounts are applied at the time of purchase.
  • Discounts cannot be backdated to prior purchases.
  • Discounts are non-transferable to other orders or products.
  • You can only apply 1 discount to an order.

Sale Conditions

  • All purchases made during the sale are considered final.
  • No refunds, exchanges, or store credits will be issued for change of mind on sale items.

Pre-Order Items

  • Pre-order items are ordered specifically to meet the customer’s requirements.
  • Cancellations, refunds, or exchanges are not permitted for pre-order items.
  • Estimated lead times are provided at the time of purchase and may vary due to external factors.

Custom Made Furniture

  • All custom furniture is made to the customer’s specifications and requirements.
  • Any cancellations will result in the forfeiture of the deposit, which is non-refundable.

Lead Time

Lead times commence once all of the following have been completed:

  • Order has been confirmed
  • Custom specification sheets have been signed off from the customers approval
  • Minimum deposit has been received

Lead times are estimates only and may be subject to delays outside of Granite Lane’s control.

Returns & Fees

  • Returns for items deemed acceptable will incur:
    • Return shipping fees (if applicable)
    • Repackaging/restocking fees

All returns are subject to approval by Granite Lane.

Damaged or Defective Goods

  • Any defects must be reported within 48 hours of receiving the goods.
  • Customers must provide:
    • Photos or video provided of the defect
    • Order details

Please email all claims to: hello@granitelane.com.au

All issues will be formally acknowledged and reviewed internally. A resolution will be provided following assessment.

Customer Responsibility

Customers are responsible for ensuring:

  • Accurate room measurements
  • Suitable access for delivery (including doorways, staircases, and lift access)

Granite Lane will not be liable for delivery issues arising from incorrect information provided by the customer.

 

General Conditions

  • Granite Lane reserves the right to amend or withdraw this promotion at any time without notice.
  • By making a purchase during the promotional period, customers agree to these Terms & Conditions.

For any enquiries, please contact: 📧 hello@granitelane.com.au

Granite Lane 6/408 Scarborough Beach Road
Osborne Park WA 6017